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Shipping Policy

At Shoety SG, we understand the importance of efficient and reliable shipping to ensure you receive your desired footwear promptly. This shipping policy outlines the key details regarding our shipping process and procedures.

  1. Shipping Methods and Providers: We partner with trusted and reliable shipping providers to ensure the safe and timely delivery of your packages. The specific shipping methods available will be displayed during the checkout process.

  2. Shipping Locations: We offer shipping services to select locations within [specify your shipping coverage area]. Please note that some areas may have limited or restricted shipping options. You can check the availability and estimated delivery timeframe for your specific location during the checkout process.

  3. Order Processing Time: We strive to process and prepare your order for shipment as quickly as possible. Most orders are processed within [specify processing time, e.g., 1-2 business days] from the time of purchase. Please note that processing times may vary during peak periods or for certain limited edition releases.

  4. Shipping Timeframes: The estimated shipping timeframes depend on the shipping method selected and the destination. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information. You can use the provided tracking number to monitor the progress of your shipment.

  5. Delivery Timeframes: The actual delivery timeframe will depend on various factors, including the shipping method, destination, customs clearance (if applicable), and any unforeseen circumstances. While we strive to provide accurate delivery estimates, please note that delays may occur that are beyond our control.

  6. Shipping Costs: Shipping costs will be calculated based on the selected shipping method, package weight, dimensions, and destination. The shipping costs will be displayed during the checkout process before finalizing your purchase.

  7. Customs and Import Duties: For international shipments, please note that customs and import duties may apply upon arrival in your country. These additional charges, if any, are the responsibility of the recipient. Customs policies vary by country, so we recommend checking with your local customs office for more information.

  8. Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on the respective shipping provider's website.

  9. Shipping Updates and Notifications: We will provide regular updates regarding the status of your shipment, including any significant delays or changes in delivery schedule. Please ensure that the email address provided during checkout is accurate and regularly monitored to receive these notifications.

We strive to ensure a smooth and satisfactory shipping experience for our customers. If you have any questions or concerns regarding our shipping policy or the status of your shipment, please don't hesitate to contact our customer service team for assistance.

Thank you for choosing Shoety SG. We appreciate your support and look forward to delivering your desired footwear with speed and efficiency.

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